Important Notice Regarding Data Erasure
Submitting an account deletion request will permanently erase your user profile, saved preferences, audio playback history, and associated tokens across NextGen Mobile App applications.
How to Request Data Deletion
You can request data deletion using either of the following methods:
Option A: Online Deletion Request Form (Recommended)
Fill out the official deletion request form below. Our support system will process your request within 48 hours.
Option B: Email Deletion Request
Send an email from your registered email account directly to support@nextgenmobile.in with the subject line "DATA DELETION REQUEST". Include your username or device advertising ID.
Data Types Retained & Retention Period
- Immediately Deleted: Profile credentials, audio listening history, stored app preferences, push notification tokens.
- Anonymized Diagnostics: Aggregated crash logs without personal identifiers may be kept up to 30 days solely for system security and stability monitoring.