1. Introduction
Welcome to NextGen Mobile App ("we", "our", or "us"). We are committed to protecting your personal privacy when you use our mobile applications (including Raat Ki Kahani – Hindi Stories, Charm Live, and Jungle Adventure) and related services.
2. Information We Collect
Depending on the specific mobile application you use, we may collect the following categories of information:
- Device Information: Device brand, OS version, unique device identifiers, and network state to optimize audio streaming performance and playback quality.
- Usage & Analytics Data: App session length, stories played, feature usage, and crash diagnostics to improve reliability.
- User Provided Data: Optional user support messages, feedback, or email inquiries submitted to
support@nextgenmobile.inorinfo@nextgenmobile.in.
3. How We Use Your Information
We process collected data exclusively for legitimate operational purposes:
- To deliver high-definition audio playback in Raat Ki Kahani.
- To maintain app security, prevent fraudulent activities, and troubleshoot bugs.
- To respond to user inquiries and technical support tickets.
- To ensure compliance with Google Play Store Developer Policies.
4. Data Storage & Third-Party Services
We do not sell, rent, or trade your personal information to third parties. We may utilize standard industry infrastructure services (such as Google Play Services, Google Analytics for Firebase, and Firebase Crashlytics) strictly for app stability and error reporting.
5. User Rights & Data Deletion
You have full rights over your data. You may request information regarding the data we hold or request complete erasure of your account data at any time by visiting our dedicated Account & Data Deletion Page or emailing us at support@nextgenmobile.in.
6. Children's Privacy
Our applications are designed in compliance with Google Play Families Policy and COPPA guidelines. We do not knowingly collect personal data from children under the age of 13.
7. Contact Information
If you have any questions or privacy concerns regarding this Privacy Policy, please contact our Data Protection Team at:
NextGen Mobile App Developer Support
Email: support@nextgenmobile.in
General: info@nextgenmobile.in
Google Play Status: Verified Developer Entity